Seeway Group - Client Portal Unavailable – Incident details

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Client Portal Unavailable

ResolvedMajor outage167 hours 14 minutes

Affected

Seeway Security

Major outage from 8:15 PM to 7:29 PM

Client Portal

Major outage from 8:15 PM to 7:29 PM

  • ResolvedUTC
    Client Portal is back up. This incident was automatically resolved by Instatus monitoring.
  • InvestigatingUTC
    We are investigating an issue affecting the Client Portal. Users may be unable to log in, arm/disarm their systems, or view reports. Please be assured that your core security systems are still active and under 24/7 Threat Monitoring. If you have an emergency, please use our primary contact number: (+44) 208 059 5533\. We will provide an update once the service is restored.