Seeway Group - Alert API Connectivity Issue – Incident details

All systems operational

Show current status

Alert API Connectivity Issue

ResolvedMajor outage1 minute

Affected

Seeway Security

Major outage from 7:04 PM to 7:06 PM

Alert API

Major outage from 7:04 PM to 7:06 PM

  • ResolvedUTC
    Alert API is back up. This incident was automatically resolved by Instatus monitoring.
  • InvestigatingUTC
    Our Alert API is experiencing a connectivity issue. This is impacting the flow of alerts from client sites to our Threat Management Console (TMC). Our technical team is actively working to restore the connection. All installed security systems are still actively recording on-site. During this time, our team is manually monitoring for alerts via secondary systems. We will provide an update as soon as the issue is resolved.